This English text is a courtesy translation; in case of any discrepancy, the Italian version at https://www.adlinko.it/termini-condizioni prevails.
Effective from October 1, 2026 for new accounts; for existing accounts, 30 days after notification.
SIMIVER S.R.L. Unipersonale · Largo Europa 20, 35137 Padova (PD)
VAT number and tax code IT05408000288 · PEC simiver@pec.it · info@adlinko.it
These general terms (the “Terms”) govern the use of ADLinko OS, the platform accessible at https://os.adlinko.org (the “Console”), and related services provided by SIMIVER S.R.L. Unipersonale (the “Provider” or “ADLinko”).
By registering or using the Console, the User accepts the Terms. The Provider may amend them by notifying the User by email and in the Console: material amendments take effect 30 days after the notice, and during that period the User may cancel without penalties.
The Console is reserved for professionals and businesses, typically marketing agencies and consultants (the “User”), who use it for their own business and for their clients (the “End Clients”). The User does not act as a consumer.
The User registers with accurate and up-to-date information and verifies their email address with a code. The person managing the account (the “Manager”) may invite team members without any limit on their number: each uses their own credentials, which must not be shared. The User is responsible for actions taken through their account.
Before the first payment, the User enters billing details: for Italian businesses, the recipient code or PEC address; for businesses in the European Union, the EU VAT number.
Each new agency may try the Console for 30 days without a payment card, with the complimentary credits, projects, and checks specified in the price list at the time of activation.
At the end of the trial, without a plan, checks and usage-based services stop; projects and results remain available for viewing. A second, shorter trial, if offered in the Console, may be activated only once.
The prices, monthly checks, and credits included in each plan are those in the price list published at adlinko.ai/pricing and in the Console Wallet at the time of purchase. All plans provide access to the same features; the included quantities differ.
• Included checks and credits renew each month, including under annual plans; unused quantities do not accumulate.
• Purchased extra checks do not expire and are used after those included in the plan.
• Purchased credits do not expire, are non-transferable, and are non-refundable; Article 6 applies to plan cancellation and account closure.
• Complimentary credits (trial, offers) cannot be converted into cash and expire at the end of the trial or plan to which they are linked; if a plan is activated during the trial, the trial credits remain valid until the end of the plan.
• Estimates shown before a task are indicative; the actual cost is charged. During a task, the Console may reserve credits, and to complete it the balance may fall below zero within the limit indicated in the Console.
• Checks that are not performed and Quick Audits that do not produce a report are not charged.
• Connected accounts subject to a charge cost 1.5 credits every 30 days, or the different amount specified in the price list, for as long as they remain connected.
An upgrade takes effect immediately, with the difference charged; a downgrade takes effect at renewal. There is no automatic top-up.
Prices are excl. tax (VAT and other taxes). The plan renews automatically at the end of its term, with a charge to the payment method on file, until the User cancels. Invoices are electronic.
If a renewal payment fails, the User has 7 days to bring payments up to date; after that, checks, Quick Audits, and the agent stop until payment is in order. The data remains.
Amounts paid are non-refundable, except as provided in Articles 5 and 6 and by law. Offers and promotional codes apply under the conditions indicated in the Console, once per account. The Provider may change prices and the price list with 30 days' notice.
When active, the welcome offer applies to a new account's first subscription to a monthly plan, under the conditions indicated in the Console, and not to an annual plan.
To obtain a refund for the first month, the User requests it from Support within 30 days of the first payment made under the offer, without having to give a reason; the Provider issues the refund and a credit note. The plan ends, the data remains, and unused complimentary credits are removed. The guarantee applies once per account.
With a monthly plan whose payments are up to date, the User may put the subscription on Pause through the Wallet, at the fee in the price list: checks and analyses stop, and the data remains stored; Article 3 applies to the validity of credits. Pause is not available for annual plans.
The User may cancel at any time through the Wallet: cancellation takes effect at the end of the period already paid for, until which the Console remains accessible.
The Manager may close the account through the Console. Closure cancels the plan immediately, without a refund for the paid period or remaining credits; the data remains stored for 30 days to allow the account to be reopened. The User may delete projects and data from the Console at any time and request permanent erasure at info@adlinko.it. Invoices are retained as required by law.
The Provider may terminate the contract with 30 days' notice, refunding the unused portion of the subscription fee, or immediately in the event of serious breaches. In the event of non-payment, the 7-day period provided in Article 4 remains applicable.
The User uses the Console in compliance with the law and third-party rights, and warrants that they have the authorization or consent of End Clients to analyze their online presence, connect their accounts, and process their data.
It is prohibited to resell access to the Console (sharing results with End Clients, including under the User's own brand, is permitted), copy it or circumvent its limits, extract data from it using automated systems, use it for spam or unlawful activities, or use its results to train third-party artificial intelligence systems.
The User connects to the Console only websites and accounts for which they have the owner's authorization, with the minimum permissions required: for WordPress, a dedicated user account without administrator privileges. Third-party services remain governed by their own terms.
No change is applied to websites, Google Business Profiles, or accounts without the approval of the User or, if the User so chooses, the End Client through the approval link. Approvals given by the End Client are deemed to have been given by the User. The User is responsible for approved changes.
ADLinko Agent and other features based on artificial intelligence use models from third-party providers. Results are generated automatically, may contain errors, and do not constitute professional advice: the User verifies them before using them or sending them to clients. The agent publishes nothing without approval.
Some features, including the agent, are in preview or beta: they are experimental features and may contain errors, change, or be withdrawn.
Anyone who connects a website or account with editing permissions, or uses preview features, always maintains an up-to-date backup of their websites, content, and data. The Provider is not liable for the loss of data or content that a backup would have prevented.
The User may apply their own brand to reports and links for End Clients (including the Super link). Anyone who receives a link may open it: the User chooses whom to send it to, what to display, whether to use a password and expiration date, and deactivates it when it is no longer needed. The Console shows the User openings over the last 30 days, by section.
The Provider has no contractual relationship with the User's End Clients: the User is responsible toward them.
The User orders articles on third-party websites (the “Publishers”) from the catalog; the Provider acts as an intermediary and is not responsible for the editorial content of their websites. Prices, metrics, and publication duration are specified in the catalog for each Publisher; the metrics are indicative.
Credits are reserved when an order is placed and charged when the article is approved; before the charge, the User may cancel the order at no cost. If the Publisher does not publish, the Provider proposes an alternative or returns the credits. If an article is removed before the specified duration has elapsed, the Provider requests reinstatement, proposes a replacement, or refunds the remaining portion in credits.
The User is responsible for the content provided and for compliance with advertising rules.
The Provider undertakes to keep the Console available, except in the event of maintenance, failures, and force majeure, but does not guarantee uninterrupted or error-free operation. Rankings, AI answers, reviews, and metrics come from third-party services and may change or be unavailable. The Provider does not guarantee rankings, visibility, or commercial results.
Except in cases of willful misconduct or gross negligence, the Provider is not liable for indirect damages, lost profits, or loss of data, and its total liability does not exceed the amount paid by the User for the three months preceding the event (for annual plans, one quarter of the annual fee; 50 euros during the free trial).
The exclusions and limitations of liability in the Terms, including those in Articles 9, 10, and 11, apply within the limits of this Article and the law.
The Console, software, and ADLinko trademarks belong to the Provider; the User has a license to use them for the duration of the contract. The User's data and content remain theirs; reports and results may be used and shared with End Clients, but not resold as a standalone product.
The Provider uses the User's name and logo only with their written consent. The parties keep each other's confidential information confidential.
For account data, the Provider is the data controller, in accordance with the Privacy Policy. For End Clients' data that the User processes through the Console, the User is the controller (or processor, if acting on behalf of the End Client) and the Provider is the processor (or sub-processor) (Art. 28 of Regulation (EU) 2016/679): it processes the data only to provide the services and in accordance with the User's instructions, with appropriate security measures and personnel bound by confidentiality; it uses sub-processors (hosting, payments, email, data and artificial intelligence providers), generally authorized by the User and listed in the Privacy Policy, including outside the European Union with the required safeguards; it notifies the User without delay in the event of a personal data breach; it assists the User with data subject requests; at the end of the relationship, it acts as provided in Article 6.
The Console is not designed for special categories of personal data, which the User must not enter into it.
The Terms are governed by Italian law. The Court of Padua has exclusive jurisdiction over any dispute, following an attempt at an amicable settlement. The Terms, together with the price list and Privacy Policy, constitute the entire agreement; if a clause is void, the others remain valid.
Pursuant to Articles 1341 and 1342 of the Civil Code, the User specifically approves Articles 3 (expiration of checks and credits, non-refundability), 4 (automatic renewal, suspension, non-refundability), 6 (cancellation, closure, and termination), 8 (effects of approvals), 9, 10, 11, and 12 (exclusions and limitations of liability), and 15 (exclusive jurisdiction).
For questions about the Terms:
, or contact Support through the